FAQs

What is Footy Store?
Footy Store is an online store for football lovers! We offer a wide range of personalized football products, including clothing, mugs, posters, and accessories. Whether you're a dedicated fan or looking for the perfect gift, we've got something for you!

Where do you ship from?
We use Gelato’s global network of printing partners, which means your order will be produced as close to your location as possible for faster and more eco-friendly shipping.

How long does delivery take?
Standard delivery usually takes 5–10 business days, depending on your location. Express shipping options may be available at checkout.

Do you offer returns or exchanges?
Because our products are printed on demand and customized for each order, we cannot accept returns or exchanges unless the item arrives damaged or defective.

What if my order arrives damaged?
If your order arrives damaged or with a printing error, please contact us within 7 days with a photo of the issue, and we will send a replacement or offer a refund.

Can I personalize my order?
Yes! Many of our products can be customized with your name, favorite team, or a personal message. Just click on the personalization button when ordering.

How can I pay?
We accept major credit and debit cards, PayPal, and other secure payment methods.

Do you have a physical store?
No, we are an online-only store, which allows us to offer a wide range of unique football products directly to you.

Can I change or cancel my order after placing it?
Once an order is placed, it goes into production quickly. If you need to make a change, contact us as soon as possible, and we will do our best to assist you.

How much is shipping?
Shipping costs are calculated at checkout based on the weight of your order and your location.

Do you sell gift cards?
Yes! You can purchase digital gift cards that can be used for any product in our store.

Have more questions?
Feel free to contact us via email or through the contact form on our website. ⚽😊